Everyone seeking or receiving healthcare in Australia has certain rights and responsibilities. They includes:

  • The right to access, safety, respect, communication,
    participation, privacy and to comment on their care.
  • This booklet provides information on how these rights are achieved in the NSW public health system and the responsibilities that come with them.
  • Everyone has an important role to play in achieving healthcare rights and contributing to safe, high quality care.
  • Genuine partnerships between those receiving
    care and those providing it lead to the best possible outcomes.

You have a right to safe and high quality health care

  • You will be given access to the services you require.
  • Your treatment and care will be based on your
    assessed needs, regardless of your financial situation or whether you hold private health insurance.
  • If you require urgent care to prevent loss of life you will receive it immediately.
  • It is important to tell your health care provider
    your medical history including allergies and any medications taken.